Clients
Who this
works for.
UMBI Concierge is a small practice — I take on a deliberately limited number of clients so each engagement gets real attention. Below are four patterns of people who’ve found it useful. If you recognize yourself, the Contact page is the right next step.
Four archetypes
The NYC executive.
Out four or five nights a week. Knows which restaurants they like and trusts a short list for new ones. Hands me the week on Sunday evening or Monday morning and doesn’t think about reservations again until they’re walking into the dining room.
The traveler.
Flies into Miami three or four times a year, sometimes more. Wants the weekend planned before they land — reservations locked, confirmations handled, adjustments made when a flight is delayed or a friend drops in.
The host.
Throws a dinner party every few months. Needs the venue, the private room, the seating, and the pre-orders handled so the evening looks effortless to their guests. Usually between eight and fourteen people.
The partner of a busy person.
Books the standing Friday dinner, the birthday table, the anniversary — all the evenings that matter — and doesn’t want to spend a Tuesday on hold with a host stand trying to move a reservation by thirty minutes.
In their words
“Umbi runs my week. I send three lines on a Sunday and by Monday morning every night is booked, confirmed, and off my plate. I stopped thinking about reservations eighteen months ago.”
“We do four trips to Miami a year. Every one of them is already handled by the time we land — tables, times, the small adjustments when our plans move. It used to take my assistant a full afternoon. Now it takes one email.”
“Birthday dinner for twelve at a restaurant I'd been trying to get into for a year. Umbi got the table, the private room, the wine pre-order, and the seating chart exactly right. Nobody knew anything had been arranged — which is the whole point.”
“I travel two hundred days a year. The only reason my home life still works is that someone else is handling the dinners my wife and I want to have when I'm home. That someone is Umbi.”